Once Again.................

Our cable and TV went off this morning.  I searched high and low and found my cell phone and called Spectrum and told them shit was off.  I was told, "You are in an outage and we are working to fix it."  OK.  Shit happens, I get that.  So, when the little foreign boy asked me, "What phone number do you prefer I call you when it is repaired?", God love him............chuckle..................I said, "Do you have a phone number associated with is account?"  Yes was the answer.  I couldn't help myself, I COULDN'T............."Is THAT the number I'm calling you from since we "bundle" this bullshit?".  Grin. 

"No, Ma'am, our computer shows it is not.".  ha ha ha ha ha ha ha!  I couldn't help myself, "So, if the phone provided by YOU is "out" and I was dying, I couldn't call 9-1-1, right?".  Silence.  I gave the boy my cell phone number.  EYE ROLL...........ha ha ha ha.................What?  Then, yeah, there's more............I said, "I expect to NOT pay for however many minutes or hours I am not receiving service.".  LOOOONNNNGGGG  silence. 

 

"Ma'am, periodic, unintentional interruptions of service are unavoidable.  We have no way of predicting them.  We keep the interruption as short as possible to serve you and every customer." .  Grin, ha ha ha ha ha ha.................I replied, "I COMPLETELY understand, darlin', that interruptions of service happen, goodness gracious...nothing is perfect.".  Waited a beat, then, "But, I pay a set amount each month for 24/7 service.  If that service is not accessible, I will not pay for it.".  Grin.  The poor boy said, God love him............"There is no way to discount an account for hours of service." 

 

Ha Ha Ha Ha Ha Ha Ha.............Yes there is, motherfucker, ha ha ha ha Grin.  :) Take what I pay each month divided by average days/hours in a 31 day month and you get.........approximately, 30 cents an hour.  Yep.  Thirty cents an hour.  I told the boy that because I did the math before I called.  No, 30 cents/hour isn't much, it isn't.  But, it isn't 90 cents that should be taken off my monthly bill, it's NOT allowing some billion dollar company to take from me, no matter how they do it. 

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Comments (5)

  1. formerlyme

    Aaaw, you know it isn’t about the money. You just enjoyed torturing that young man, didn’t you?

    June 19, 2017
    1. GoldenPig2012

      That is beside the point. grin

      June 21, 2017
      1. formerlyme

        June 22, 2017
  2. Bettymom

    I’ve done the same thing, only with our water bill. They kept “averaging” our bill because no one wanted to come around and read the meter. Then when they did read it, of course they decided we owed them a couple of hundred dollars. I gathered two years’ worth of water bills and brought the poor girl who answered the phone to tears – but we didn’t have to pay that huge bill, either.

    June 20, 2017
    1. GoldenPig2012

      Yes! See? Don’t fuck with me, don’t assume I know less than you, care less than you, don’t pay attention to life. eye roll…………….You WILL hear from me if you do.

      June 21, 2017